Job Description

Parking Operations Specialist

MAJOR ACCOUNTABILITIES include the following. Other duties may be assigned.

• Comprehend and communicate the Parking Operations, Safety/Security and Lot Maintenance plan put forth by the Campus Operation team leadership.
• Maintain clear and concise communication with patrons and staff.
• Direct vehicles to designated areas using all available individual and department equipment.
• Set up and adjust traffic control devices in assigned areas.
• Patrol parking areas and promptly report any unusual or suspicious activity to management.
• Provide customer service to all patrons, prioritizing pedestrian safety, and clearly guide all pedestrians & motorists to designated areas, using a combination of verbal skills and hand & arm movements.
• Perform lot check tasks, such as digital sign placement, hang tag verification, license plate payment verification and violation notifications.
• Operate electronic point of sale devices, ensuring accurate distribution & recording of receipts and passes.
• Maintain situational awareness and promptly report activity inconsistent with the parking & mobility operations plan.
• Perform pre and post lot inspections.
• Perform daily cleaning and maintenance tasks for outdoor parking lots and surrounding campus grounds as assigned.
• Must be able to assist in painting within all designated parking lots and throughout the campus.
• Inventory & maintain parking supplies and equipment.

Other Skills and Abilities

• Must have valid Louisiana's valid Driver's License and approved to operate MCCNO's Motor vehicles by insurance underwriter.
• Customer service experience required.
• Must be able to work evenings, weekend, and holidays as needed.
• Must be able to qualify for, and safely demonstrate operation of gas powered equipment such as: utility carts, commercial pressure washers, wheeled outdoor blowers, painting machines, landscaping equipment, utility trailers, floodlight generators, offroad vehicles, commercial light duty pickup trucks, commercial repair and installation of traffic controls, forklift and or direct forklift operation, and, use of commercial point of sale parking revenue equipment.

Qualifications

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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